Job Description

Our Opportunity:

We are looking for a Fulfillment Center Lead! This person will be hands-on in a start-up operation and will build and maintain relationships with hourly team members in our Ocala, FL Fulfillment Center. This person will be someone who likes change and enjoys getting into the details to drive improvements every single day!

What you’ll do:

• Lead a team of up to 20 hourly associates

• Develop and maintain a safe work environment

• Responsible for achieving all operational goals

• Ability to reward and recognize performance and complete dynamic feedback as needed

• Mentor, train and develop teammates for career progression and learning

• Ability to develop and share standard processes across the shifts and network

• Create a positive team dynamic that encourages all employees in the FC to provide feedback and drive change within the facility, adapt to the ever-changing business, and stay focused on the customer experience

• Use the site Warehouse Management System (WMS) to optimize perfect order fulfillment and provide operational insights to improve WMS effectiveness

What we need:

• 1+ years of leadership experience in fulfillment center/warehouse operations; prefer retail/e-commerce experience
• Excitement for working in a start-up environment with high level of ambiguity and change
• Effective communicator and leader for employees, direct reports, cross-functional teams and executive leadership

• Proven track record to quickly adapt and drive the right results using data
• The highest levels of integrity and ethics
• Must be flexible to work weekends and/or night shifts
• Strong working knowledge of Microsoft Office Suite

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected] .

If you have a question regarding your application, please contact [email protected] .

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