Job Description

We have an outstanding Contract position for an Address Verification / Monitor Recovery to join a leading Company located in theHouston, TX surrounding area.

Act as customer service interface to internal employees and external customers and perform all service-related activities (Answer in boundand make outbound calls. Understand and follow through with patient inquires, requests or complaints, Offer knowledgeable efficient and cheerful service).

Job Responsibilities:  

• Provide responsive and reliable customer service. Provide liaison support between customers. 
• Coordinate with other departments as needed.
• Perform audits to recover company equipment.
• Understand and follow through with the process of patient inquiries, requests, and or complaints.
• Supply knowledgeable, efficient, and cheerful service.
• Perform other related duties as assigned, including special projects.
• Provide communications facilitationbetween external customers and the sales force and provide first point of contact for external customers and the sales force to reach internal company personnel.
• Build Quality into all aspects of their work by maintaining compliance toall quality requirements.
• Maintain a professional presence in all situations by asking and providing information per procedures.
• In allactions, demonstratesa primary commitment to patient safety and product quality by maintaining compliance tothe Quality Policy and all other documented quality processes and procedures.

Basic Hiring Criteria:

• High School or equivalent and 0-1 years of experience.

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